TERMS & CONDITIONS

Security

Security for the safety of your personal information, SorryMom Tattoo - LAMPRINI KAPRINI store uses SSL Certificates to encrypt information passed to and from the website during registration and checkout. When placing an order, you can immediately check the security validity by clicking the padlock icon that appears in the URL line of your browser window when SSL is activated.

Disclaimer

SorryMom Tattoo - LAMPRINI KAPRINI store's ambition is for the website to always be up and running, however SorryMom Tattoo - LAMPRINI KAPRINI store cannot guarantee this. SorryMom Tattoo - LAMPRINI KAPRINI store cannot guarantee that all the products shown are available at the time you place your order. In the event the product you order is no longer available you will be contacted by e-mail shortly after placing your order.

Due to the colour settings of your computer, the colours of the products shown in the pictures in the SorryMom Tattoo - LAMPRINI KAPRINI store can differ from their actual colours. SorryMom Tattoo - LAMPRINI KAPRINI store cannot be held responsible for any such discrepancy.

Price Change

SorryMom Tattoo store reserves the right to change prices of the products sold. The prices of the products will, during the time of placing an order, be valid throughout that specific process.


PAYMENT

The SorryMom Tattoo - LAMPRINI KAPRINI store accepts payment by VISA / MasterCard / American Express / Euro Card. The full payment is charged before the package is dispatched.. All transactions are encrypted and 100% secure. We also accept PayPal.

SHIPPING CHARGES

Shipping charges will be added to your order. Please view the SorryMom Tattoo - LAMPRINI KAPRINI store shipping rates for information on your specific shipping charge.


CURRENCIES

SorryMom Tattoo - LAMPRINI KAPRINI store cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR, USD or GBP into any other currency.

UNCOLLECTED PACKAGES

SorryMom Tattoo - LAMPRINI KAPRINI store will, not pay shipping costs for uncollected packages.

CONTACT INFORMATION TO CUSTOMER SERVICE

If you have any questions please contact the customer service at infosorrymom2008@gmail.com

FEEDBACK AND COMPLAINTS POLICY

We welcome any comments about our service, so that we can improve what we are doing. We aim to deal with any problems quickly and fairly. If you have reason to complain about our service, please email our Customer Services Team stating clearly that you are making a complaint. Our aim is to respond to your complaint within a few working days, either resolving the complaint, or with a timescale for resolution.

 

SorryMom Tattoo - LAMPRINI KAPRINI 
Vat No. 077516670
 

98 KISSAMOU STREET ,CHANIA 
CRETE
GREECE
73131

PLEASE DO NOT RETURN ANY ITEMS TO OR USE THIS AS A CONTACT ADDRESS.

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Deposits

Deposits may be needed to secure a booking and are non refundable.

For full day bookings, a minimum deposit of 50€ is required.

For consecutive day bookings, a full day deposit will be required for each day booked. For example, if two consecutive days are booked, a total 100€ deposit will be required.

Deposits are credited towards the final cost of your tattoo.

 

Rescheduling and cancellations

Cancellations will result in the forfeiture of your deposit.

We require 48 hours notice should you wish to reschedule. If less than 48 hours notice is received, your deposit will be forfeited.

Please note that you can only reschedule your appointment once. Any further changes to your appointment date will require a new deposit.

If a booking is made less than 48 hours of the appointment time, the deposit will be forfeited in the event of a reschedule or cancellation.

 

Changes to design

If an artist has began preparing the design for your tattoo, and you change your mind resulting in a completely different design being required, your deposit will be forfeited; and will be taken as a drawing fee. A new deposit will need to be paid if you wish to keep your appointment.

For abundant clarity, this does not apply to minor tweaks or adjustments to a design. It only applies to a complete change of idea or where changes requested are significant because they did not conform with the original design brief provided by you.

 

Punctuality

Our artists often see multiple clients a day.

If a client is late to their appointment by more than 60 mins, without providing adequate notice of their tardiness, the deposit may be forfeited.

We do our best to be on time. However, if your artist is running behind schedule, we will make every endeavour to notify you as soon as we possibly can.

 

Repeated failures to pay on time

Clients who have a history of failing to pay their deposit on time, will have to pay a deposit before an appointment time/date is confirmed.

 

Repeated no-shows or cancellations

Clients who have a history of no shows, repeated reschedules or cancellations will be asked to pay in full, in advance, to secure any booking. The payment must be made before an appointment time/date is confirmed.

We may exercise our right to deny service to anyone who has repeatedly failed to pay their deposits in a timely manner and/or has a history of no shows, repeated reschedules or cancellations.

 

Minors

To ensure compliance with legal regulations and our commitment to responsible practices, please note that tattoo services are offered to minors only in the presence of a parent or legal guardian with proper consent. While most bookings are facilitated online, it's imperative that you provide accurate information regarding your age. In the event that you arrive for your appointment and we discover that you are under the age of 18 upon checking your ID, we regret to inform you that we will be unable to proceed with the service, and any deposit made will be forfeited. We appreciate your understanding and cooperation in maintaining a safe and lawful environment for all our clients.

 

Managing skin conditions

If upon arriving to your appointment, and we find your skin is not in a condition that is safe for tattooing, we may choose to reschedule your appointment and forfeit your deposit.

These conditions include (but are not limited to):

• Sunburn

• Rashes, cuts and bruises

• Acne, eczema and psorias flare ups

• Allergic reactions

Clients who apply numbing cream without notifying their artist before the appointment of their intention to do so, may result in having their appointment rescheduled and the deposit forfeited.

 

Full day bookings

Your artist has committed a full day to you, meaning that they have not accepted other clients for that day. Accordingly, please note the terms & conditions relevant to full day bookings below. These terms & conditions are in addition to those stated above.

 

Punctuality

If a client is late to their appointment by an hour or more without previous notice , the deposit will be forfeited.

 

 

Our rights

Our artists are also human and are also prone to emergencies and illnesses. We respect your time and business, and will always provide clients as much notice as possible in the event our artists need to reschedule their appointment.

 

 

Acceptance of terms & conditions

When a deposit is requested, all clients are instructed to read and familiarise themselves with our terms & conditions before paying the deposit.

By paying the deposit, we will deem that you have read and accepted our terms & conditions.

 

 

Gift Vouchers

Gift vouchers must be redeemed within three (3) years of the issue date and must be redeemed by the recipient named on the gift voucher.Gift vouchers are non refundable and cannot be exchanged for cash or bank deposit.

 

 

Touch ups

We offer one free touch up appointment, after your tattoo has healed. To be complimentary, the touch up must be completed within 12 months. Our complimentary touch up period is very generous and leeway will not be provided if a touch up is sought after 12 months.

Please ensure you wait until your tattoo has fully healed before booking in for your touch up session.

Free touch ups do not always apply in the following circumstances:

• Where the tattoo is in an area(s) of the body which is highly prone to ink fading. This includes (but is not limited to): fingers, hands, feet, toes, palms, ears, lips, armpits, knees and elbows; or

• Where there is a failure to adhere to aftercare procedures; or

• Where you would like to alter the tattoo by making additions/changes; or

• The tattoo was a single needle or very fine line tattoo; or

• Numbing cream was used.

Please note that individual artists may have separate touch up policies.

 

 

Changes to terms & conditions

Our terms & conditions are subject to change at anytime without notice. If you wish to be updated of any material changes to our terms & conditions, please let us know.

 

Updated: 26th March 2024